Ventive Chat
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ventive, LLC, an Idaho limited liability company ("Ventive," "we," "us," or "our"), governing your access to and use of Ventive Chat, including all related services, features, content, and applications (collectively, the "Service").
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.
2. Eligibility and Account Requirements
2.1 Age Requirement
You must be at least eighteen (18) years of age to access or use the Service. By using the Service, you represent and warrant that you are at least 18 years old. We do not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a user under age 18, we will delete that information as quickly as possible.
2.2 Account Registration
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
2.3 Account Types
The Service offers multiple account tiers:
3. Service Description and Third-Party Providers
3.1 AI-Powered Service
Ventive Chat is an artificial intelligence-powered conversational interface that utilizes multiple third-party AI models and services to generate responses. The Service integrates technology from various providers, which may include but are not limited to Anthropic, OpenAI, Google, xAI, and other AI model providers. The specific models and providers used may change without notice.
3.2 No Guarantees
The Service is provided for informational and productivity purposes only. Outputs generated by the Service may be inaccurate, incomplete, or inappropriate. You acknowledge that AI-generated content should not be relied upon as professional, legal, medical, financial, or other expert advice. You are solely responsible for evaluating and verifying any output before relying on or acting upon it.
4. Intellectual Property Rights
4.1 Ventive Technology
Ventive and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, interfaces, designs, methodologies, documentation, and all intellectual property rights therein. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited license to use the Service as expressly set forth herein.
4.2 User Inputs
"User Inputs" means all prompts, queries, data, text, files, and other content you submit to the Service. You retain ownership of your User Inputs. However, by submitting User Inputs to the Service, you grant Ventive a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Inputs for the purposes of: (a) operating, maintaining, and improving the Service; (b) developing new products and services; (c) optimizing prompts and response quality; (d) caching and storing content for performance efficiency; (e) generating aggregated, anonymized analytics; and (f) any other lawful business purpose.
4.3 Service Outputs
"Service Outputs" means the responses, content, and other materials generated by the Service in response to User Inputs. Subject to Section 4.4 (Business Account Exception), you own the Service Outputs generated in response to your User Inputs. Notwithstanding your ownership of Service Outputs, you hereby grant Ventive a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, create derivative works from, and otherwise exploit Service Outputs for purposes including but not limited to: (a) operating, maintaining, and improving the Service; (b) training, fine-tuning, and improving AI models and algorithms; (c) developing new products and services; (d) caching and storing content for performance efficiency; (e) generating aggregated, anonymized analytics; and (f) any other lawful business purpose.
4.4 Business Account Exception
FOR BUSINESS ACCOUNTS (FREE BUSINESS, PAID BUSINESS, AND ENTERPRISE):
Notwithstanding Sections 4.2 and 4.3, all User Inputs and Service Outputs generated through a Business account are owned by the organization that established and administers such account (the "Employer"). Individual users accessing the Service through a Business account acknowledge and agree that: (a) the Employer owns all User Inputs submitted and Service Outputs generated through the account; (b) the Employer has the right to access, review, and monitor all User Inputs and Service Outputs; (c) Ventive may share complete conversation logs, usage metadata, and all related data with the Employer; and (d) users have no expectation of privacy in their use of the Service through a Business account. Ventive retains all license rights described in Sections 4.2 and 4.3 with respect to Business account content.
4.5 Anonymized Data and Marketing
Ventive may use anonymized and aggregated data derived from User Inputs and Service Outputs for any purpose, including marketing, case studies, product demonstrations, and public examples, provided that such use does not identify you or any specific User Input or Service Output attributable to you.
5. Business Account Monitoring Disclosure
If you are accessing the Service through a Business account (Free Business, Paid Business, or Enterprise), your Employer has the ability to access and review your complete conversation history, including all prompts you submit and all responses generated by the Service. Your Employer may also access usage metadata, timestamps, and other information about your use of the Service. By using the Service through a Business account, you acknowledge that you have no expectation of privacy in your use of the Service and consent to such monitoring.
6. Prohibited Uses
You agree not to use the Service to: (a) violate any applicable law, regulation, or third-party rights; (b) submit or generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable; (c) submit or generate content that exploits, harms, or attempts to exploit or harm minors; (d) submit or generate child sexual abuse material or any content sexualizing minors; (e) create, distribute, or facilitate malware, viruses, or other malicious code; (f) engage in phishing, fraud, or deceptive practices; (g) infringe, misappropriate, or violate any intellectual property or proprietary rights; (h) interfere with or disrupt the Service or servers or networks connected to the Service; (i) attempt to gain unauthorized access to any portion of the Service or any other systems or networks; (j) use the Service to develop, train, or improve any competing artificial intelligence or machine learning product or service; (k) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying technology of the Service; (l) scrape, crawl, or use automated means to access the Service except as expressly permitted; (m) circumvent, disable, or interfere with security-related features of the Service; (n) use the Service to generate spam, unsolicited communications, or misleading content; (o) impersonate any person or entity or misrepresent your affiliation; or (p) use the Service in any manner that could damage, disable, overburden, or impair the Service.
7. Payment Terms
For Paid Business and Enterprise accounts, you agree to pay all fees in accordance with the pricing and payment terms presented at the time of purchase. All fees are non-refundable except as expressly provided in these Terms or as required by applicable law. We reserve the right to change our pricing at any time, with changes taking effect at the start of your next billing cycle following notice to you.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, VENTIVE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VENTIVE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VENTIVE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
VENTIVE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED: (A) FOR PAID ACCOUNT HOLDERS, THE TOTAL FEES PAID BY YOU TO VENTIVE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FOR FREE ACCOUNT HOLDERS, ONE HUNDRED UNITED STATES DOLLARS ($100.00).
10. Indemnification
You agree to indemnify, defend, and hold harmless Ventive, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to: (a) your access to or use of the Service; (b) your User Inputs or any content you submit, post, or transmit through the Service; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; or (f) any dispute between you and any third party.
11. Dispute Resolution and Arbitration
11.1 Binding Arbitration
You and Ventive agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring individual claims in small claims court if they qualify. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs the interpretation and enforcement of this arbitration agreement.
11.2 Arbitration Procedures
Arbitration shall be conducted by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, the Supplementary Procedures for Consumer-Related Disputes. The arbitration shall be conducted by a single arbitrator in Ada County, Idaho, or at another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
11.3 Class Action Waiver
YOU AND VENTIVE AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, class, or collective proceeding.
11.4 Opt-Out
You may opt out of this arbitration agreement by sending written notice to Ventive at the address below within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of this arbitration agreement.
12. Governing Law and Venue
These Terms and any Disputes shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of laws principles. For any Disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Ada County, Idaho, and you waive any objection to such jurisdiction or venue.
13. Service Levels and Availability
VENTIVE MAKES NO COMMITMENT REGARDING SERVICE AVAILABILITY, UPTIME, OR PERFORMANCE. The Service is provided without any service level agreement or uptime guarantee. Ventive may modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, and shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
14. Termination
Ventive may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. Sections 4 (Intellectual Property Rights), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 11 (Dispute Resolution), 12 (Governing Law), and any other provisions that by their nature should survive termination, shall survive termination of these Terms.
15. Modifications to Terms
Ventive reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date" above. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
16. General Provisions
These Terms constitute the entire agreement between you and Ventive regarding the Service and supersede all prior agreements and understandings. The failure of Ventive to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
17. Contact Information
For questions about these Terms, please contact us at:
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.